F.A.Q.


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Frequently Asked Questions:

1. What is our Return Policy?
2. Why hire a bartender?
3. What is the recommended staffing for the bar?
4. Does RG Bar Services carry Liquor Liability Insurance?
5. What is recommended as alcohol quantities?
6. Can RG Bar Services provide the alcohol?
7. Does RG Bar Services provide the bar and equipment needed?
8. Can RG Bar Services provide other supplies such as cups and ice?
9. What kind of cups do we offer?
10. Keg or bottle beer?
11. What is a Jockey Box and why is it the best method?
12. What size bottles are preferred?
13. Is there a traveling fee for events away from San Diego?
14. Tips Vs. Gratuity
15. Is there a deposit requirement?
16. When is the final payment due?
17. Any other questions or concerns?
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What is our Return Policy?

We strongly request that all bartenders and other employees will be returned to us at the end of every event. Oh… and all the equipment as well…
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Why hire a bartender?

There are many reasons to hire a bartender for your event instead of a friend or worse, yourself. Among those reasons you can find the followings:
1. Free yourself and your friends to focus on the party and the guests.
2. Reduce your personal liability (especially if the bartender is insured!).
3. Bartenders knowledge of mixed drinks can enrich your party and the fun of you and your guests.
4. Bartenders are trained to deal with alcohol abuse and other alcohol related issues.
5. Bartenders can bring with them equipment for the bar that you might be missing.
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What is the recommended staffing for the bar?

As a rule of thumb, good service is done by having a bartender for every 75 guests.
In some cases, you may need a second bartender even with a low number of guests, usually due to having multiple stations or requirements of the venue.
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Does RG Bar Services carry Liquor Liability Insurance?

Yes, we do carry insurance! Many locations, from parks and recreation centers to the local club house, will require the bartender to be insured. Although many bartenders do not carry such insurance, RG Bar Services does. When planning your event, make sure to inquire if insurance is required, and avoid problems down the road.
In addition, we have upgraded our insurance to include venues such as Brick, San Diego Botanic Garden, UCSD, and many other sites with unique insurance requirements (AI).
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Can RG Bar Services provide the alcohol?

ABC guideline # 23300 and 23355 state that it is illegal to sell alcohol without proper permits. Based on those guidelines, even buying the alcohol and then selling it “face value” to the client is illegal!
Following the above, and because we do not carry an Alcohol Sales Permit, we cannot provide the alcohol.
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However, this actually is an advantage for you!!
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Consider the followings and you’ll see why it is actually a better deal for you:
1. The average cost-per-guest for companies that do provide the alcohol is over $15. That makes the cost for 100 people, after tax and gratuity, to be over $2000! Alcohol provided by the client can cut the bar expenses by 50% or more!
2. When the client provides the alcohol, the client also has better control on which brand of alcohol is used!
3. Every drop of alcohol that was not used, is returned back to the client (who purchased it)!
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Due to the above, we ask for the client to provide the alcohol. In order to help the client, we work with our clients to create an alcohol and supply list long before the day of the event.
A basic list of items needed for a full bar can be downloaded by clicking here. Please note that this list is provided as a suggestion only. For more information please call us at (858) 395-3043.
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Does RG Bar Services provide the bar and equipment needed?

Being a mobile service in nature, we are flexible and self sufficient to work almost anywhere needed. We can provide the bar station itself or we can work off of an existing bar station. All standard bar equipment will also be provided by us. If you have something special you would like us to use, check with us first to see if we carry it or if it can rented for the day of the event. Contact us to discuss the available options for your event. Call us at 858.395.3043 or e-mail us at: Drinks@rgbar.com
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Can RG Bar Services provide other supplies such as cups and ice?

With pleasure!
Although we cannot provide the beverages (alcoholic or not), anything else can be provided by RG Bar Services at the appropriate cost. That includes the bar fruits, cups, napkins, straws, ice, and more. Talk to us about your plans for your event and we’ll be happy to work with you on all the supply you may need. One example for unique supply is a cinnamon flavored real whipped cream that we have provided to make the perfect Italian Apple Cider…
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Keg or bottle beer?

There are several factors that one should consider when deciding between a keg or a bottle beer. Following are some of those points:
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1. A standard keg (known better as the Half barrel) can produce about 150 cups of beer. Bottled beer is only one at a time.
2. Using a keg limits you to one beer all the way while bottled beer can have variety.
3. A keg should be return to the store, while unopened bottled beer can be stored for later.
4. The cost of a keg is lower than the cost of 150 bottles of beer.
5. The average usage is one drink per guest per hour. Will your guests finish a keg?
6. The more options you provide at the bar, the less people will drink beer.
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With all of the above in mind, consider how many people will actually drink beer at your event, how much beer will be consumed, and the preferences of beer people have. Our personal preferences is to recommend against a keg for groups under 150 people (or 100 people if the bar will offer only beer and wine).
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What is a Jockey Box and why is it the best method?

In some cases a keg is preferred over bottled beer. In those cases, one must decide how to tap the keg. There are three main methods to tap a keg in a non-permanent location. Those three methods are described below:
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1. Hand pump – Pushes air into the keg by manually working a pump. This method requires the most manual labor, slowest, and causes the quality of the beer to be reduced.
2. Jockey box – This method uses CO2 to push the beer through 50-70 ft coil that is submerged inside a cooler filled with ice. In this method the beer comes out colder, requires less manual work, and the keg can be de-pressurized for continues use..
3. Deluxe Jockey box – This unit has connections for TWO kegs, EACH with 120 ft coil (over twice the length of a regular box). This causes the beer to be much colder and less foamy, which allows a continious use. It allows the connection of two kegs which saves on room and space.
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RG Bar Services offers only the Deluxe Jockey Box.
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What size bottles are preferred?

The most comfortable alcohol bottles for bartenders are the 1L bottles. They are big enough to not run out too fast, but more important, they are small enough to hold comfortably. The larger bottles, although more economical, are much harder to maneuver quickly. With that said, we understand the idea of budgeting and have no issues with the 1.75 L bottles.
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As for soft drinks, we recommend going with cans because of the comfort in controlling a can compared to a full heavy 2L bottles (one hand vs. two).
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Is there a traveling fee?

We will not charge for traveling within most parts of the San Diego County and some of its near neighborhoods. However, if the location is remote, a small charge might be added according to the relative distance. With that in mind, please note we will discuss any fee or charge long before the event itself.
We will never add any fees not previously agreed upon by both sides!
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Tips vs. Gratuity

Allow us to clarify how we see the difference between Tips and Gratuity:
*Tips – Are a monetary appreciation of the guests at the event of the service and drinks that the bartenders are offering them.
*Gratuity – Is a monetary appreciation of the client toward the entire team for the help in making the success it was. This includes any service provided, meetings, and even communication from the first email to the end of the event, and in many times even afterward.
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Please note, both Tips and Gratuity are not a must and are never forced or suggested by our teams. It is completely up to the guests and client whether they wish to give either one. However, when the client chooses not the have a tips jar, we do use a little higher fee in order to compensate our bartenders for the lack of guests tips, without correlation to whether the client will or will not give a gratuity at the end.
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Down payment

Due to the nature of the food industry, our services require a certain amount as a down payment. That amount will usually be around 25 percent of the invoice. This amount is due for locking down the date and our services. Please note that sometimes the down payment might be higher if a special item is asked for.
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Final payment

As a rule of thumb, we ask for the balance due to be paid at the end of the event. However, we do understand that it is not always possible. Therefore we ask that the final payment will be settled within 72 hours after the event itself.
Payment can be in the form of cash, check, or online credit card payment.
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Other issues

For any additional question or concerns, please feel free to contact us via e-mail at: drinks@rgbar.com or by phone at: (858) 395-3043.
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